Learn 6 Effective Troubleshoot To Fix iCloud Backup Greyed Out Error On iPhone, iPad or iPod Touch!
Summary: After going through various forums and community websites I have found that there are various users looking for the solutions on how to fix “iCloud Backup Greyed Out”, “iCloud greyed out” or “iCloud drive greyed out” on your iPhone, iPad or iPod touch. If you are also encountering with such error message on your iOS device, then this guide is for you. In this guide you will learn some effective solutions that will help you to fix iCloud backup is greyed out issue on your iOS device.
Keeping the backup of iOS device is a very good habit and it is important as it ensure that you have copies of your most precious data and files. So, in case if something happens to your iOS device, you have backup, to restore your files from the backup.
Backing up your iOS device to iCloud is one of the most easy and popular way to back up your iPhone, iPad or iPod touch data to iCloud.
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But sometimes, Apple users find that iCloud Back Up Now option in settings is greyed out. And thereby, users are unable to back up their device manually by selecting the “Back Up Now” option.
For example, just have a look at practical scenarios mentioned below!
iCloud Backup option greyed out on iPhone 6S Plus and iPad Pro
iCloud Backup option greyed out on iPhone 6S Plus and iPad Pro. Both are running iOS 9.3.1.
Anyone else have the same problems?
– Original Post From Apple Discussion
Just like above practical scenarios, there are several users who find that iCloud backup button is greyed out after iOS 12, 11, 10 or iOS 9 update.
But why is my iCloud button greyed out? Many of them might have this question in their mind and eagerly want to know why this problem occurred?
Let’s find out the answer!
Additional Reading: [Solved]: “Not Enough iCloud Storage” on iPhone/iPad/iPod Touch
Why “iCloud Backup” Button Greyed Out?
One of the most primary causes can be that owner himself enabled a restriction on it.
Back Up Now option can also be grayed out if your device is not connected to Wi-Fi. It may also show restricted network such as public network that prevent to perform heavy network like an iCloud backup.
It is also possible that Apple server might be having problem at the moment. So, it is recommended that before you follow any solutions mentioned below, you must visit official Apple site to check system status.
If these are the reasons:
If in case, Apple servers are down, then the only option left for you is to wait for some time and the “Backup Up Now” button will get restored in time.
If you are on a restricted network connection, then you need to connect your iOS device to another secure Wi-Fi network or contact your IT department or the system administrator for help.
If these are not the reasons:
If the above mentioned-causes are not the reasons behind the occurrence of iCloud Back up greyed issue, the simply follow the below-mentioned solutions that will help you in fixing iCloud backup greyed out problem.
Note: The below-mentioned troubleshooting is applicable to all models of iPhone, iPad or iPod touch running on iOS 12, 11, 10, 9 or former.
Additional Reading: iPhone Stuck On Apple Logo After iOS 12 Update? Here’s How To Fix It!
Solutions To Fix iCloud Backup Greyed Out Error On iPhone, iPad or iPod Touch
Solution 1: Logout and Login Back To Your iCloud Account
If Apple is not having any issue or does not have any scheduled maintenance and you are connected to secure Wi-Fi network, then iCloud backup greyed out problem can occur due to other issue.
To fix this issue, you must sign-out and then sign-in back into your iCloud account:
- Open Settings
- Go to Apple ID if you are using (iOS 12 or iOS 11).
- Go to iCloud > Apple ID (if you are using iOS 10 or older iOS version).
- Sign-out of your Apple ID and wit for a minute and then sign-in
Solution 2: Check Restriction Settings of your iOS Device
- Open Settings
- Go to General > Restrictions > Accounts.
- Set this to “Allow Changes” if it is not yet allowed.
If restrictions is not enabled, then try rebooting your device, may be this can fix iCloud backup greyed out error.
Solution 3: Check Airplane Mode Status
Make sure that Airplane mode is turned OFF. If it is turned ON, then your device will not be able to connect your iOS device to Wi-Fi network and for backing up your data to iCloud you need a proper Wi-Fi connection.
Here how to turn off Airplane mode:
- Go to Settings > Airplane Mode.
- If it is turned ON, then toggle it to OFF.
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Solution 4: Update Your Device To Latest iOS If Available
In major cases, updating system software to latest iOS has solved this issue of “iCloud backup greyed out” error.
Here check the iOS version that your device has:
- Go to Settings > Software Update.
- Check for latest iOS version, if it is available, then download and install it.
Solution 5: Reset Network Settings
You can also reset network settings, may be this can help you to fix iCloud drive greyed out in settings problem.
Here how to reset network settings:
- Open Settings App.
- Go to General > Reset > Reset Network Settings.
Solution 6: Make Sure That You Have Enough iCloud Backup Space
Check your iOS device has enough memory left to perform the backup. Make sure that you iOS device has at least 50MB of memory storage that is required to process the iCloud backup.
Here follow how to check available memory storage:
- Open Settings
- Go to General > About > Available.
- Check your device has enough memory space.
Note: Check the whether your problem “iCluoud backup greyed out” solved or not after performing each solution one-by-one.
Additional Reading: Solved: AirDrop Not Showing Up In iOS Control Center on iPhone
What if all the above solution does not helped you to fix iCloud backup greyed out issue and you are not able to backup your iOS device data.
Well, in such case, you can follow the below alternate iCloud backup solution to backup your iOS device data to computer and that you can restore backed-up data to any iPhone, iPad or iPod Touch device.
How To Backup iPhone When iCloud Backup Is Greyet Out
You can use the most popular and trusted iOS Data Backup and Restore software to backup your iPhone, iPad or iPod Touch data to computer. It is the best alternate option to backup your iOS device when you can’t backup your device to iCloud or iTunes.
With the help of iOS Backup & Restore Tool, you can backup photos, videos, music, contacts, call history, voice memo, notes, documents, iMessages, Text SMS, WhatsApp/Viber/KIk/LINE chat history, Safari bookmarks and much more.
Besides backing up iOS device data to computer, the software also restore data selectively from the backed-up file to any iPhone, iPad or iPod touch. The tool will allow you preview the each data that you have on your backup file.
Below follow the steps to backup iOS device by using iOS Data Backup & Restore software, when iCloud backup is greyed out.
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Steps To Backup iPhone When iCloud Backup is Greyed Out
Step 1: Connect iOS Device to Computer
After you launch iOS Data Recovery Tool on your computer, select 'Backup & Restore' from the available options. After that, use the USB cable to connect your iPhone, iPad or iPod touch to computer. The software will automatically detect your iOS device by default.
Next click on "Device Data Backup & Restore"
Note: For iOS devices, the program support backup of most file types such as privacy data, app data social app data like Whatsapp, Viber, LINE, Kik, etc.
Step 2: Select File Types to Backup
After your iPhone, iPad, or iPod touch gets connected successfully then iOS Backup and Restore software will detect the file types on your device and after that you can simply select what file types you want to backup. Then click on "Backup"
Click on the folder icon just located under the file types to change the destination path to save backup files.
The complete process of backup will take a few minutes, which generally depends on the data storage on your device. Now iOS Backup & Restore will display all the supported data such as Photos, Messages, Contacts, Videos, Call Logs, Memos and other related data.
Step 3: View The Backed Up Data
Once the backup process complete, you can click on "View Backup History" to view the all backed-up iOS data. Select the backup file and click on "View". You can select one or multiple backup files to backup or export them to your computer.
Additional Reading: How To Recover iPhone/iPad/iPod Touch Data From iCloud Backup
Now, once you have backed-up your iOS device data, so now you don’t have to worry about losing them if anything happens to your iOS device.
Now, if you need to restore data from the backed-up file to your device, here follow the – steps to restore backed-up data by using iOS Data Backup and Restore software when you are not able to restore data from iCloud backup when it is greyed out.
So, those are the six effective solutions that you can follow to fix “iCloud backup is greyed out” issue on your iPhone, iPad or iPod Touch. If following the solutions does not help you to solve the issue, then it is highly recommended that you must use iOS Data Backup & Restore software, which is the best alternate for backing up iOS device when iCloud backup is greyed out.