fix itunes error 4013/4014

Have you ever come across iTunes error?

“The iPhone [device name] could not be restored. An unknown error occurred (4013).”

“The iPhone [device name] could not be restored. An unknown error occurred (4014).”

Well, this situation occurs to many iOS users while using their device. If you also experience the same error then you should read this blog completely. Because you will know everything about how to fix iTunes error 4013/4014.

Actually this error occurs when users try to restore their iPhone using iTunes and also became one of the common bugs in iOS. So let us find out what iTunes error 4013/4014 is and how to fix it?

Quick Guide:

About iTunes Error 4013/4014

Well, iTunes error 4013/4014 is also called iPhone error 4013, iPhone error 4014. Though there are other iTunes error like iTunes error 9, iTunes error 17, iTunes error 3014 but the solution is almost similar to these error.

This error is even due to hardware related that is commonly seen because of poor port or cable. In fact there are other reasons as well which can lead to such error to occur and they are:

  • While upgrading iOS to latest version
  • iTunes is not installed correctly
  • Wi-Fi signals are not good
  • USB cable is broken or damaged

When it occurs then you can see the error message as indicated below:

“The iPhone could not be restored. An unknown error occurred (4013).”

The iPhone “iPhone” could not be restored. An unknown error occurred (4014).

When your iPhone is connected to computer then iTunes identifies the device. But many times due to poor cable strength, it does not work or some unwanted function starts.

So, here it is important to find out the solution to resolve iTunes error 4013/4014. You don’t have to get worry as some of the best ways to handle the situation is discussed below which can completely help you to get out of the situation.

Also Read: How to Fix iTunes Error 53 on Windows /Mac?

Solutions To Fix iTunes Error 4013/4014

Some of the best ways are here for you to solve iTunes error. Follow the below steps carefully to remove any kind of error which stops iTunes to update the device or some other work to function.

#1- Check USB port & connector

As it is mentioned above that the problem occurs due to hardware problem, so you can check your USB port and its connector. This is because error was due to poor cable and port. So follow the steps:

  • Always use the USB cable that comes with your device. If you don’t have then you can try another Apple USB cable.
  • Now switch to different USB port on computer.

#2- Update iTunes to its latest version

Already mentioned that the error is related to iTunes so it comes when you try to restore iPhone using iTunes. Many times your iTunes get corrupt or damage and you don’t know about it. Or maybe you have not updated your iTunes from long time.

The reason can be of anything so why not check for updates. If the update is available for iTunes then update it. This can solve the error you are facing.

Users Also See: Complete Solution To Fix iTunes 1671 Error on Windows/Mac

#3- Clean your iPhone

Though it may sound awkward especially in this situation but yes, it can have a great impact on your iTunes error. Many times iTunes error 4013/4014 occur due to less storage space on your iPhone. Know How to free up space on iPhone on Windows/Mac? So better to delete some apps or data which is not important for you to fix iPhone error.

#4- Reboot your iPhone

Even you can reboot your device to fix iTunes error. For that you have to follow the steps:

  • First disconnect your device from PC and reboot it. For that you have to press and hold the Home button and sleep button at same time at least for 10 seconds. If you have iPhone 7/7 Plus then press and hold volume down button with sleep button at same time.
  • When your phone restarts, again connect it with your computer. Then try to update it.

Also Read: iTunes “Invalid Response” Error in iOS 10- How to Fix?

#5- Do factory reset to fix iTunes error 4013/4014

However to fix iPhone error 4013/4014, doing factory reset of your iPhone can also help you. Some of the steps are:

  • First, backup your iPhone
  • Then go to “settings” > “general” > “reset
  • Select “Erase all content and settings
  • After that enter your passcode
  • At last click on “Erase iPhone

So all these ways are really helpful to fix iTunes error 4013/4014. But if all the above mentioned ways does not work or fails then also there is nothing to worry. Read further to know how to solve iPhone error 4013/4014.

Also Read: How to Fix iTunes Error 50 on iPhone 4S/5/5C/5S/6/6+/6S/6S+

Fix iTunes error 4013/4014 without any Data Loss [Recommended Solution]

Well following the above steps one by one can be really tiresome and even it can be a lengthy process. As you have to follow one, if not work then go to next step. It’s really boring, so why not to try one-step solution which can save your time and also works effectively and instantly?

Use iOS System Recovery software. This is one of the best software which can deal with any kind of error on iPhone/iPad. This software is really help to repair any type of error and it does not take much time. It works very effectively and does not lose any original data.

You Might Also Be Interested In:

Steps To Fix iTunes Error 4013/4014

Step 1: Select the Repair iOS System feature

Select “iOS System Recovery” from Dr.Fone main window and after that connect your device with your computer via USB cable. When it detects then hit on ‘Start’ button to continue.

Step 2: Download and Choose Firmware

Now you have you first download the firmware on your device which Dr.Fone automatically search for the latest versions. Hit on ‘Download’ option and then wait.

Step 3: Repair your iOS to its normal position

After download is completed, it will automatically begin to repair the device so that the device can come back to its normal level. In Few minutes, it will indicate that device is restarting to its normal mode. This complete process only takes 10 minutes to repair.


However, now it is clear about iTunes error 4013/4014 and also how to fix it. Even several steps are there that you can apply one by one to solve the situation you face. Though several reasons are behind such error to occur but no need to panic.

Use the professional software iOS System Recovery Tool to handle the situation in better way. It will fix whatever problem your iPhone have without any data loss.

[Solved]: “iTunes Error 4013/4014” While Updating Your iPhone
Article Name
[Solved]: “iTunes Error 4013/4014” While Updating Your iPhone
Complete solution to fix iTunes error 4013/4014 that occurs while updating your iPhone. 1. Check USB port & connector. 2. Update iTunes to its latest version. 3. factory reset to fix iTunes error 4013/4014...
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iOS Device Recovery
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[Solved]: “iTunes Error 4013/4014” While Updating Your iPhone
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