restore call history

Fix And Recover iPhone Messages and Call History Missing Issue After Upgrading To iOS 9.1/9.2/9.3

Summary: iPhone users have reported that their text messages and call logs are missing, disappeared or lost after iOS 9.2 or 9.3 update. If you are also encountering with the same issue, then you this post is for you. Here you will learn the best solution that will help you to fix iPhone messages and call history missing issue after iOS 9.2 or 9.3 update and also recover them back with iPhone Data Recovery tool.

After upgrading iOS Device (iPhone/iPad/iPod Touch) sometime data loss may occurs, in order to get back your iPhone’s messages and call history without having any backup you have to apply iPhone Data Recovery software. This recovery tool is able to restore all type of iPhone data with ease. If you want accurate and fast iPhone data restoration then this tool is perfect for you.

With the help of this iPhone Data Recovery software, you can:

  • Easily retrieve text messages and call log missing or disappeared from iPhone after iOS 9.1/9.2/9.3 update.
  • Recover 7 types of lost data directly from iPhone 6S Plus/6S/6/6 Plus/5S/5C/5/4S, etc.
  • Restore All files from iTunes (support iTunes 12.2 )/iCloud backup, except Facebook Messenger.
  • Recover lost data after iOS update, Jailbreak, ROM flashing and more.

Download iPhone Data Recovery Tool To Recover Missing Call History & Messages

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* Free version of the program only scans and previews recoverable objects.

Martin-ProfileWhen I upgraded my iPhone 6S to latest iOS 9.2 then suddenly my recent call history and messages disappeared. In fact my iPhone had showed some issue and because of this, I cannot restore my messages along with call histories from my backup. So is there any way to restore the missing call history and messages from my phone?

Victor (California)

Generally it happens that after upgrading the device to the latest version of iOS operating system, some iPhone users come across data loss situation or some other problem like iPhone call history and messages are missing. This may concern you more when those messages and call histories are important for you which you have lost.

But there is nothing to worry as the things will not be such bad as you think. You can easily fix the issue that appears on your phone and can get back the call history and messages from iPhone 6S/6S Plus/6/6 Plus/5S/5C/5/4S. Well if you are still searching blind on the Internet, and not getting satisfying result then in this post, you will get to know about how to fix this issue and get back the missing call history and messages in the latest version of iOS 9.1/9.2/9.3.

So here we go!

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Fix iPhone Messages and Call History Missing Issue After iOS 9.1/9.2/9.3 Update

Method 1: Check The Network Connection

In some cases, the messages on the iOS device are not really lost such as iMessages, WhatsApp, Viber, LINE, WeChat messages, they may not be download to your iPhone in time.

So, in such case make sure that your iPhone is well connected to Wi-Fi and wait for 1-2 days as messages download take longer time to appear on your iPhone.

Method 2: Check iCloud Sync

If you are using Messages in iCloud, then make sure that you have Turned ON the messages on your iPhone/iPad or iPod Touch.

Method 3: Restart/Reboot Your iPhone

Restarting or rebooting your phone after update can be helpful when there is any loss data on iOS devices such as messages or call history and this method is very simple for any iPhone user.

Turn off your device or just hold both home and power button to forcefully restart your iPhone. Additionally, restarting your iPhone also refreshes whole Apple software system.

Additional Reading: 3 Ways To Recover iPhone Photos Emptied From “Recently Deleted” Folder

Method 4: Check iPhone Storage Space

Sometimes, while updating the iPhone to new iOS version, they take larger space. So, if your messages and call history or any other data is missing, then simply check your iPhone storage space.

If your iPhone is running out of storage space, then delete some big unwanted files that you do not want.

Here how to check iPhone storage:

Go to Settings > General > iPhone Storage > Manage Storage.

After clearing the unwanted files you can and then restart your iOS device, may be this can bring back your disappeared messages and call logs. Make sure your device is connected to internet.

Method 5: Update iTunes To The Latest Version

It happens sometimes that user face problem in recovering the data from iTunes backup but updating iTunes with the latest version can help you. The latest version works well with your iPhone 6S/6S Plus/6/6 Plus/5S/5C/5/4S in iOS 9.1/9.2/9.3. Therefore if you want to get back the missing call history and messages then update your iTunes to the latest version before restoring.

Additional Reading: iPhone Photos Disappeared From Camera Roll? Here’s What You Need To Do!

Method 6: Reset All Settings on iPhone

If your are still facing iPhone text messages and recent call history not showing problem, then you can try to reset all settings on iPhone to fix the problem. This method can fix the bug issue that causing the problem without deleting any data on your iPhone.

Here how to reset all setting on your iPhone:

Go to Settings > General > Reset > Reset All Settings.

Recover iPhone Messages and Call History Missing After iOS 9.1/9.2/9.3 Update

Method 1: Recover Missing, Disappeared or Lost iPhone Messages & Call History Using iPhone Data Recovery

Well, the advantage of using the above steps is that you can first view the messages and call histories and after that can extract from the backup without losing any original content. But these steps will work when you have a backup of the lost data but what to do when you don’t have any backup of the lost data.

Here with the help of iPhone Data Recovery for Windows/Mac, you can easily get back the missing messages and call history from iPhone 6S/6S Plus/6/6 Plus/5S/5C/5/4S after iOS 9.1/9.2/9.3 update.

Try iOS Data Recovery Now for Windows Try iOS Data Recovery Now for Mac

This is one of the best recovery software which not only restores messages and call history but also recovers other data like notes, contacts, calendar, iMessages, reminders, photos, videos, documents, etc.

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Steps To Recover iPhone Missing or Disappeared Messages & Call History After iOS 9.1/9.2/9.3 Update

Step 1: Connect iOS Device with Computer

Install & launch iOS Data Recovery on your computer. Now use the USB cable that comes with your iOS device so that you can connect your iPhone, iPad or iPod Touch to your computer. Now click on "Recover" from available option.

Once the software recognizes your device, it will show the interface as shown in the image below.

Tips: Before you run iOS data recovery, you're supposed to download the latest version of iTunes. In order to avoid the automatically sync, don't launch iTunes when iOS Data Recovery is running. It is suggested that you disable the automatical syncing in iTunes beforehand. For this, you have to launch iTunes > Preferences > Devices, check "Prevent iPods, iPhones, and iPads from syncing automatically".

Step 2: Scan Your Device To Recover Lost Data

Now simply click the "Start Scan" button to start scan of your iPhone, iPad or iPod Touch for lost or deleted data. The scanning process may last a few minutes, most probably, depending on the amount of data on your device.

Step 3: Preview the Recoverable Data

Once the scan process gets completed, you can see a scan result that is generated by the program. The lost and existing data on your device are displayed in categories. In order to filter out the deleted data on your iOS device, there is a need to select the option. For example: If you want to recover photos then select the option "Photo & Video". Similarly, select messages, contact, Notes, call history, etc to recover respective files.

Step 4: Recover Data from Your iPhone/iPad/iPod Touch

When you find the data you are looking for, you just have to put the check mark in front of the box to select them. And then, click the "Recover" button at the bottom right of the window. By default, the recovered data will be saved to your computer.

Tips: As for text messages, iMessage, contacts, or notes, when you click Recover, a pop-up will ask you to "Recover to Computer" or "Recover to Device". If you want to put these messages back to your iOS device, click "Recover to Device".

Additional Reading: How To Recover Deleted/Disappeared/Lost Notes From iPad

Method 2: Restore Missing, Disappeared or Lost iPhone Messages & Call History Using iTunes/iCloud Backup

If you have made a backup of all the data before it disappeared then you can easily get back those deleted data from backup and no matter whatever the data is like messages, call history, iMessages and other data. All such data can be backed up to iTunes and iCloud.

So, if you have a recent and valid iTunes or iCloud backup then in order to restore missing messages and call history, please follow the steps mentioned in the following post:

Note: Remember that restoring iPhone from iTunes/iCloud backup, all data and settings from iPhone would be replaced by backup file, hence it is suggested that you must first backup and restore iPhone.


Missing your messages and call history from your iOS devices, it becomes very irritating issue. But I hope following the fixes mentioned in this you can easily fix iPhone messages and call history missing issue after iOS 9.1/9.2/9.3 update.

Additionally, if you have any best-recommended solution with you like iPhone Data Recovery Tool. Yes, this is the only tool that allows you recover all your missing or deleted messages or call history from your iOS device.

Try iOS Data Recovery Now

Fix iPhone Messages and Call History Missing Issue After iOS 9.1/9.2/9.3 Update
Fix iPhone Messages and Call History Missing Issue After iOS 9.1/9.2/9.3 Update
Article Name
Fix iPhone Messages and Call History Missing Issue After iOS 9.1/9.2/9.3 Update
How to FixAnd Recover iPhone Messages and Call History Missing Issue After Upgrading To iOS 9.1/9.2/9.3. Recover iPhone SMS and call logs missing via iTunes backup. Restore iPhone Call history and Messages via iCloud backup.
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iOS Device Recovery
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