Learn Effective Solutions To Fix iTunes Could Not Connect To This iPad. An Unknown Error Occurred (Any Error Code)!
Whether you want to transfer iPad data via iTunes or you want to sync or restore iPad with iTunes, the very first thing you have to do is to connect your iPad with iTunes.
But, there are users receiving a messages saying “iTunes Could Not Connect To This iPad. An Unknown Error Occurred (any error code)”.
If you are getting such iTunes error code, then it means that you cannot do anything until and unless you know how to fix iTunes not connecting iPad.
This article will show you on how to solve iTunes Could Not Connect To This iPad. An Unknown Error Occurred (any error code).
However the best and recommended solution to fix iPad not connecting to iTunes is to try iOS System Repair Tool.
With the help of this iOS System Repair software, one can:
- Easily fix iTunes could not connect to this iPad. An unknown error occurred without data loss.
- It can help you to fix iTunes could not connect to this iPad. An unknown error occurred 0xE8000065/0xE8000068/0xE800002D/0xE8000015/0xE8000003/0xE8000012 and so on.
- Also fix other various iTunes error code such as iTunes error 39, error 53, iTunes Error 3014, iTunes error 27, iPhone Error 1009, iTunes error 1671 and more.
- 100% read-only. Safe, secure and easy to use.
Let us begin with real user example!
User Example: A Users Getting iTunes Could Not Connect To This iPad. An Unknown Error Occurred
iTunes could not connect to this iPad. An unknown error occurred (0xE8000015)
I followed the instructions for a disabled iPad mini 4. But, I just get this error message: “iTunes could not connect to this iPad. An unknown error occurred (0xE8000015)” What steps do I take now to reset the iPad?
– Original Post From Apple Discussion
Common Unknown iTunes 0xE Error Code
Similarly, there are many iPad users out there encountering with similar kind of iTunes error. Some of the error messages are mentioned below:
- iTunes could not connect to this iPad. An unknown error occurred (0xE8000068).
- iTunes could not connect to this iPad because an unknown error occurred (0xE8000015).
- iTunes could not connect to this iPad. An unknown error occurred (0xE800002D).
- iTunes could not connect to this iPad because an unknown error occurred (0xE8000065).
- iTunes could not connect to this iPad. An unknown error occurred (0xE8000003).
- iTunes could not connect to this iPad. An unknown error occurred (0xE8000012).
- And More…
Well, it doesn’t matter which error you received, just follow the solutions mentioned below and fix the issues. After that you can connect iPad with iTunes without any problem.
Note: Below mentioned solutions is applicable to all models of iPad, iPhone and iPod Touch that could not connect to iTunes and unknown error occurred.
Additional Reading: [Fixed]: “iTunes Error 17” While Upgrading iPhone/iPad/iPod Touch
Solution 1: General Troubleshooting To Fix iTunes Could Not Connect To This iPad
We generally skip the general troubleshooting and instead start thinking of complex and more difficult solutions.
But before jumping other solution, make sure you have checked and these troubleshooting:
Troubleshoot 1: Make Sure Your iPad is Connected To Internet
Make sure your iPad is connected to internet. If you are using wi-fi, then please keep the iPad within the range of that wi-fi network.
If you are not connected to Wi-Fi, then make sure that you are connected to mobile data –on your iPad go to settings> Cellular and make sure that cellular data is turned ON.
Troubleshoot 2: Check USB Connection
Make sure that USB plug is properly connected to your iPad or iPhone and into the USB port of your computer. If USB cable is not working then replace it. Also check the USB port of computer is working, if not then connect your iOS device to all USB port of computer.
Additional Reading: 9 Possible Solutions To Fix iTunes Error 4005
Troubleshoot 3: Restart Both Computer and iOS Device (iPad, iPhone, iPod Touch)
Restart your computer and your iOS device and then try connecting back to your computer.
Troubleshoot 4: Click on “Trust” When “Trust This Computer” Prompted
When you connect your iPad first time to your computer, then did you notice the pop up message reading “Trust This Computer” and what you have done about this? Connect your iPad to your computer once again and tap on “Trust” button when “trust this computer” message pop-up. This has resolved many iTunes related issue.
Additional Reading: iTunes “Invalid Response” Error in iOS 10- How to Fix?
Troubleshoot 5: Check Date, Time and City
Make sure that date and time settings on your iOS device are correct. Sometimes, it is likely that time zone on your iPad is correct but you may be in different city with the same time zone set in your iOS device.
I hope by following the above general troubleshooting, your iTunes cannot connect to this iPad error because of unknown error occurred might have been resolved. If not, then follow the other below mentioned solutions.
Solution 2: Hard Reset Your iPad
Sometimes doing hard reset of your iPad can solve the iTunes could not connect to this iPad because an unknown error occurred.
But do note that performing hard reset will erase all data and information from your device and restore it back to its factory settings.
Hence, it is recommended that you must first backup iPad and follow the below steps to hard reset:
- Press and hold both Home + Power button together until and unless you see blank screen on your iPad.
- Once you see the blank screen, release both the button.
- After this press Power button until you see the Apple logo on your screen.
Solution 3: Make Sure That You Have Latest Version of iTunes and iOS Version
Do you have latest version of iTunes downloaded on your Windows computer? Not sure?
Well, iTunes error code 0xE can occur due to outdated version of iTunes, so you have to make sure that you have latest version of iTunes installed on your Windows computer.
Also note that iTunes comes in 32 and 64-bit versions – so it is recommended that you must select and download the correct version.
Here how to check latest version of iTunes:
- Launch iTunes on your Windows computer.
- From the menu bar at the top of the iTunes, select Help > Check for Updates.
- Follow the onscreen prompts to install the latest version of iTunes.
It is also recommended that you must update your iPad to latest iOS version in order to avoid unnecessary problems.
Here how to check latest iOS version of iPad:
- On your iPad go to Settings.
- Tap General and then tap on Software Updates to check for updates.
- Finally click on Install Now, if there is any software update is available.
Additional Reading: [Solved]: “iTunes Error 4013/4014” While Updating Your iPhone
Solution 4: Disable Restrictions
It is likely that you might have set restrictions on your iPad and hence due this reasons you are not able to transfer data from iTunes.
In this case, your device will get detected by iTunes, but when you try to transfer data, then it will display the iTunes unknown error occurred message.
Here how to disable restrictions:
- On your iPad go to Settings.
- Tap General > Restrictions and then simply tap on Disable Restrictions.
Solution 5: Update USB Driver
If your problem is not solved yet then just check the status of the USB driver on your computer.
In Windows computer you will find it in Device Manager. In device manager screen look for Universal Serial Bus controllers and expand it by clicking on plus sign (+). In the list you will see the Apple Mobile Device USB driver and if you see ‘?’, ‘x’ or ‘!’, then you have to take action.
- On your Windows 10 computer click on “Start” and then click on “Device Manager”.
- Next find the Apple Device, you will find it in Device Manager. In device manager screen look for Universal Serial Bus controllers and expand it by clicking on plus sign (+). In the list you will see the Apple Mobile Device USB driver.
- If you see ‘?’, ‘x’ or ‘!’ sign next to Apple Mobile Device USB driver, then right-click on Apple device and click on Properties to open Apple iPad properties windows.
- In the Apple iPad properties windows go to Driver tab.
Note: You have to logged in with Administrative privileges, only then you will be able to update the driver.
- Finally click on “Update Driver”.
Once the driver gets updated then restart your computer and then try to connect your iPad to computer and see if this fixes your problem.
Additional Reading: How to Fix iTunes Error 3014 When Updating/Restoring iPhone
Solution 6: Try iOS System Repair Tool To Fix iTunes Could Not Connect To This iPad
If none of the above troubleshoots or solutions help, then you can try iOS System Repair Tool to fix “iTunes could not connect to this iPad. An unknown error occurred”. May this software can help you to fix error if there is any issues in iOS system of iPad, iPhone and iPod touch and thereby you can easily able to connect your iOS device to iTunes.
And the best part about this iOS System Repair tool is that it fixes the several iTunes errors without any data loss – it means that all data stored within the iOS device will remain intact.
The tool for repairing iOS system and fixing iTunes error is available for both Windows and Mac computer.
Below, find out step-by-step to fix iPad cannot connect to iTunes error using iOS System repair software.
You Might Also Be Interested In:
- How to Fix iTunes Error 50 on iPhone 7/7Plus/SE/6/6S Plus/6 Plus/5s/5c/5/4/4S
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Steps To Fix And Get Rid of iTunes Could Not Connect To This iPad. An Unknown Error Occurred!
Note: After using iOS System repair, your device will get updated to the latest iOS version. If you have unlocked iOS device before then it will get locked and if your iOS device has been jailbroken, then it will get updated to non-jailbroken.
Step 1: Connect your iOS device
Launch iOS System Repair software on your computer and select "Repair" from available options.
After this connect your iPhone, iPad, iPod Touch to your computer via USB cable. When it detects then hit on 'Start' button to continue.
Now the software will display the device information, such as device model, system version, etc. Click Next to Continue.
Step 2: Boot your iOS device in DFU mode
If your device is not working properly, then this software will notify you to boot the device in DFU mode.
Here how to boot your iPhone 8, iPhone 7 and iPhone X in DFU mode:
- Switch OFF your iPhone.
- Press and hold both Volume Down and Power button together for 10 seconds.
- After 10 seconds release the Power button, but keep holding the Volume Down button until the device does not get in DFU Mode.
Steps To boot other iDevices in DFU mode:
- Switch OFF your iPhone.
- Press and hold both Home and Power button together for 10 seconds.
- After 10 seconds release the Power button, but keep holding the Home button until the device does not get in DFU Mode.
Step 3: Select and download the firmware
In order to guarantee successful system recovery, please select correct device model and firmware information and then click on Download.
Since the firmware download size is large, it will take some time to complete download.
Step 4: Repair/Fix iOS device to normal status
After download is completed, click on "Fix Now" to begin the repairing process in order to get your iOS device to work normally again.
Once the repairing process gets competes, your iPhone, iPad or iPod Touch will restart into normal mode. If your device does not boot normally then you can click on "Try Again" to try the process again.
Additional Reading: iTunes Data Recovery: Restore Data From iTunes Backup For Free
Bonus Tips: Recover Data After Fixing Error iPad Could Not Connect To iTunes
Some of the troubleshoots and solutions mentioned above may lead to the loss or deletion of data and information on iPad.
And if you have not backed-up your iPad data and want to recover your important data and information from iPad after fixing the iTunes could not connect to this iPad. An unknown error occurred, then you must try iPad Data Recovery software to recover lost or deleted data from iPad.
Error codes are common in many devices. Fixing these error codes usually include a few steps, depending upon the solution chosen. As we have seen in this article that iPad cannot connect to iTunes because an unknown error occurred and hence prevent you from transferring data from iTunes. It’s therefore highly recommended that you must fix these error codes with the solutions mentioned-above.
However, one of the best solution to fix “iTunes could not connect to this iPad. An unknown error occurred” is to use iOS System Repair Tool.